Error Code 82

[_masquerade_]

When trying to update, it throws an error code 82 claiming that adobe application manager is running. What is that and how do I close it in order to continue to the update?

[Ethereal_Sunflower98BC · Accepted solution]

Which Operating System you are using?

If it is MAC you can quit it from Activity Monitor - Activity Monitor: Quit a process

On windows use task manager - End a process - Windows Help

[_masquerade_]

Hi,

I know how to use task manager. I actually ended every process that includes "adobe" in it. Still the same problem.

[aurelem19719756]

Using windows 10

[Moekipoeki]

The 'Correct answer' provided isn't complete: it doesn't say which process to end. And many Adobe processes don't have the word 'Adobe' in their name...

[kathie_wise1]

I encountered the same problem. The solution is incomplete.

My guess is that whomever was providing the solution finally became frustrated, gave up, rebooted.

A cold, hard reboot frequently resolves a myriad of oddities.

Hard boot your device, wait for initialization, retry the Creative Cloud update.

[darkroom1222]

The Windows process name is:  Adobe Application Manager (32-bit)

In Windows 10 task manager it appears on the [Processes] tab under the "Background processes" section.