Error Message when Opening Dreamweaver CS6

[Murlean]

I am getting this error when I try and open Dreamweaver CS6 Adobe ...Adobe Dreamweaver CS6” because PowerPC applications are no longer supported.. I am working on a week old MacBook Pro with Mountain Lion.  There have not been any previous installation of Dreamweaver since this is a new computer. Thanks for any help.

[Kaewngam]

PowerPC should have nothing to do with CS6 so this is very odd. Where did the Dreamweaver come from? Are you sure it's CS6 and not version 6 (which is very old and was produced before the Creative Suite versions and wouldn't work with a new Mac). If you didn't download it can you try downloading the trial and then using your serial number? Run the uninstaller first to get rid of the previous installation.

[Murlean]

I'm doing the trial version of the creative suite. This came directly from the Adobe Website.  My MacBook is only 1 week old -brand new and running the latest operating system.  I'm baffled and since it's a trial(that I haven't tried yet) I can't get regular support.  Unless unknown to me my computer was used and return and sold to me not completely cleaned off..maybe residues of an old CS suite......I'm just stumped.  Every other program i've downloaded works fine.

[Jeffrey_A_Wright]

Murlean I would recommend you begin by checking for installation errors.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html which discusses how to locate and intrepret the installation log files.

If you are not seeing any particular errors then please remove Dreamweaver using the uninstaller located in Applications/Utilities/Adobe Installers.  I would then recommend download a fresh copy of the install files from http://www.adobe.com/cfusion/tdrc/index.cfm?product=dreamweaver.

Finally to confirm what version of Mac OS 10.8 are you using?

[Murlean]

I'm using 10.8.3 Also i will take a look at the log files and see what's happening.

Thanks for the advice.

[Murlean · Accepted solution]

Thanks for your assistance.   I uninstalled and reinstalled and it's working like a charm!

[Jeffrey_A_Wright]

Excellent thanks for the update Murlean!