Free Membership and activation

[michellec43678054]

Hello,

I recently won a free membership for Adobe creative cloud 2017 and i wanted to know if there is a time limit on when i can activate it, i.e, use the activation code. I received it this week but would like to activate it only in Feb. I wanted to know if that is possible or will the activation code be inactive after a period of time. I wouldn't want to waste a month of this membership.

Thanks

[Ned Murphy · Accepted solution]

Try contacting whoever awarded the subscription to you first - they might have the details you seek... otherwise...

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )