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We bought a licence a couple of years ago but lost the mail or product case (I don't remember how we got the product) for it.
I have tried to find it but without success. I have worked on 2 computers for a long time now.
Is there a way to find the serial number in the installation? Is it possible to download Acrobat 9 Pro again?
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Please refer this link:
Find your serial number quickly
For deactivation refer:
https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
Let me know if this helps.
Regards
Megha Rawat
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i have the same problem and my serial number is not showing on my adobe account page, nor do i have the cd or anything. how can i find it within the program before i uninstall and reinstall it? i have a mac.
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there are several possible ways to find/recover an adobe serial number.
1. search purchased materials: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com
3. if your adobe program is installed on another computer you can recover its serial number from that computer,
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if it's installed on a win computer you can recover the serial number using Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration informati...
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