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Hello, all,
I work for a small non-profit and we have multiple Adobe licenses. Most of our computers run CS6, but we have several very old computers that run CS3. I used one of these old computers until recently, when the computer gave up the ghost. It was nearly 10 years old, no surprise there. It would be enormously helpful to me if I could reinstall Photoshop and InDesign on my new computer. I understand that I would need to run Java Legacy software in order to use CS3, and that is not an issue.
I still have the license key for the software. To be clear, we had Adobe Creative Suite 3 Design Standard installed on the kaput computer. It was a Mac and my new computer is a Mac. I'm interested in reinstalling Photoshop and InDesign. I do not have access to the original installation media - I assume it was a CD. For what it's worth, I took this job about 3 years ago, and these licenses were purchased probably 6 years ago. My predecessor did not keep very tidy or thorough records and I have no way of knowing is she registered the products.
Because the computer is fried, does that mean I am unable to deactivate the license key, and therefore cannot ever use that license again? Is it possible to get installation media for Creative Suite 3 Design Standard?
Just FYI, we are purchasing a subscription to CC and that is a great soluation, but I would really like to savage this license if it is at all possible. I'm grateful for any and all advice!
Thanks!
kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help
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kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help
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This is valuable info, but I'm not sure it applies here, as I'm not able to access the software on the dead computer to deactivate it.
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You are allowed 2 activations. If you have only installed once, you should be fine. If this is your third, then please contact support to deactivate. You can refer to:
Activation and deactivation troubleshooting
If you upgraded your computer’s hardware, replaced a hard drive, upgraded your operating system, or formated your computer before deactivating your software, Contact us. Have your serial number or Adobe ID ready.
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You can download products Adobe CS3 for Mac and Win using links on Download Adobe Creative Suite 3 products
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