Illustrator CC help error message

[imogena79515975]

how do i solve this problem?

[kglad · Accepted solution]

does your computer, at least, meet specs - Adobe Illustrator system requirements

if you meet the hardware requirements, what's your os?

[sabriyae58454544]

This computer does not meet the minimum system requirements for Illustrator CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Illustrator CC.

I keep getting this error message even though my system meets the minimum requirements. Can anyone please advise?

[kglad]

what are your computer specs/os?

[sabriyae58454544]

I'm on OS X Yosemite

[kglad]

your computer doesn't meet specs.

the message 1 link clearly states your os is too old.  update it.