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Installer closing

Bág
New Here ,
Dec 09, 2019 Dec 09, 2019

Hello! I try to installed photoshop, or creative cloud. The installation begins, however the moment it opens the browser to check my account login, the installer closes. Any solutions? Thanks!

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Creative Cloud , Installation
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Nancy OShea Community Expert
Community Expert ,
Dec 09, 2019 Dec 09, 2019

Does your system meet the minimum requirements to run Creative Cloud + Photoshop?

 

If yes, try a different browser or see the help article below. 

https://helpx.adobe.com/creative-cloud/kb/stop-respoding-downloading-apps.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Royal Moments Productions
New Here ,
Dec 09, 2019 Dec 09, 2019
In Response To Nancy OShea

Yes, it does!

--
Tafara "Taffy" Samupunga
Royal Moments Media
<Removed by Moderator>
Spring, Texas

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Jeffrey_A_Wright Adobe Employee
Adobe Employee ,
Dec 09, 2019 Dec 09, 2019
LATEST
In Response To Royal Moments Productions

PrinceTaffy, I appreciate that the computer you are using meets the minimum system requirements but you are not Wtamborin, who asked the original question.  Please start a new public forum discussion or follow this discussion until we receive a response from Wtamborin.

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