Lightroom 5 Download Serial Number

[s2garcia]

I am trying to download my copy of lightroom 5 that I had purchased off amazon years ago onto a new laptop. When opening lightroom it keeps asking me for a serial number but all I have is a license key. What do I need to do in order to get a serial number?

[Peru Bob]

See here:

Find your serial number

[kglad · Accepted solution]

you have 3 ways to recover a serial number that you once had:

1. if you purchased from or registered with adobe (automatically done with cs6):,

    a. you can check your account, https://accounts.adobe.com

    b. you can check with adobe support* (be prepared to give the email address used when registering purchasing)

2. if your adobe program is installed on another computer you can recover its serial number from that computer, (win:) http://www.belarc.com/free_download.html, (mac:)  https://mac-product-key-finder.com/

3. http://helpx.adobe.com/x-productkb/global/find-serial-number.html

*

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[MukeshSuthar]

Hello s2garcia ,

As you have the License key, it seems to be same.

Please note Serial number is a 24-digit numeric only code. If you have any 24-digit alpha-numeric code then it must be a redemption code/VIN number.

If you have Redemption Code/VIN number you can contact Adobe Support[Phone or Chat] to get the serial number of your product.

And it may be linked with your adobe account too, you can check as:

Login to adobe account [at: https://accounts.adobe.com/]>>Manage accounts>>Plans & Products>>View my products>>serial number

Thanks & Regards,

Adobe Customer Support