Problem installing Adobe Acrobat Pro 9

[jfcannon]

I have an HP Pavilion dvd6-3033 with Windows 7 Home Premium operating system. Some time ago I purchased and installed the Adobe Creative Suite 5 Web Premium system which included a disc with Adobe Acrobate Pro 9. Everything installed just fine. Recently my hard drive went bad and I had to install a new one. After reinstalling Windows 7 Home Premium I reinstalled the Creative Suite 5 just fine, but the Acrobat Pro 9 installation, after running for a while, produces Error 1311 (Source file not found: F:\Acrobat 9\Data1.cab  Verify the file exists and that you can access it.) I checked the Acrobat9 folder on the installation disc and Data1.cab is there, but apparently the installer for some reason doesn't recognize it. Any suggestions on what to do?

[kglad]

copy the installation files to a desktop directory and install from that desktop directory.

[jfcannon]

Thanks, kglad. I tried that and the files won't copy.

[kglad]

why are you unable to copy the files?

[jfcannon]

I select the files from the disc, right click, choose copy, then paste into the desktop icon I created and there is much activity by the disc drive (I can hear the drive head moving back and forth), but after a while a window pops up saying "Can't read from the source file or disk."

[chetna]

You can download the new installer from the website

https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

[jfcannon]

Thank you for your reply, chetna, but unfortunately that site doesn't include Adobe Acrobat Pro 9. The oldest version it has is Acrobat Pro X. I tried it anyway, just in case, but of course when time came to enter the serial number, it rejected the Acrobat Pro 9 serial number I have.

[kglad · Accepted solution]

use the below link:

Downloadable installation files available:

• Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  XI, X | 9,8 | 9 standard
• Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
• Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
• Lightroom:  6| 5.7.1| 5 | 4 | 3
• Captivate:  8 | 7 | 6 | 5.5, 5 | 1
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[jfcannon]

That did it! Thank you kglad, you're the man (or woman, as the case may be).

[kglad]

you're welcome.  (and xy here!)