Problems Uninstalling and Installing CC

[kenzied0723]

Today I went to open CC for the first time and a window popped up saying there was an error or something and it needed to be repaired. I clicked "repair" and waited. Then, CC started to re-install but then I received error code 50. I looked it up and the solution was to uninstall CC and reinstall it. I went into my app manager and tried to uninstall CC but received the following message: "Windows cannot find 'C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe'. Make sure you typed the name correctly, and then try again."

Not sure what to do. I can't fix the initial problem if I can't even uninstall the program.

Any help is appreciated!

[Kanikas]

Moving to Creative Cloud Download & Install​

[Jeffrey_A_Wright · Accepted solution]

Mckenzied97084356 I am sorry that you are facing Error Code 50 when attempting to update the Adobe Creative Cloud desktop application.  What version of Windows are you using?  Did you recently use a system optimizer or malware removal tool?

If you are unable to run the uninstaller, as described in Error code 2 or error code 50: Adobe Creative Cloud desktop application failed to update , then please begin with solution 2 in "Failed to install" error received when installing Adobe Creative Cloud desktop app Mckenzied97084356.  In particular make sure you download and run the CC Cleaner Tool and locate and remove the OOBE folder.

If you have any questions then please update this discussion Mckenzied97084356.