CREATIVE CLOUD INSTALLER NOT RESPONDING

[karenp49690442]

Hi. I still cannot get the cc download to respond. I have tried what you suggested and no luck. Help!

(Branched out as a new discussion)

[Bani Verma · Accepted solution]

Hi Karenp49690442,

Kindly share the screen shot of what is happening see FAQ: How do I capture and post a screen shot or video? , and also let us know if you have done all the steps shared in the below threads:

illustrator reinstalling free trial 1 day old!

Creative Cloud Wont install to Windows

Awaiting your response.