Set-up.exe for Adobe Premiere Pro Trial not working?

[aliciaa tan]

I downloaded the trial for Adobe Premiere Pro a few hours ago and i found a folder named Adobe Premiere Pro CS6. I opened it and there was the purple CD icon, and I found Set-up.exe. I tried running the application (double clicking), but nothing happened. When i tried running as a administrator, a warning box popped up, I clicked 'Run' but still nothing happened.

I downloaded the trial from the adobe website not creative cloud, and the adobe download assistant was working fine. It's just the set up that's not working.

My laptop is Windows Vista if you need that info

Please answer ASAP, i need the video editing software urgently.

Thanks in advance!

[Mylenium · Accepted solution]

The behavior you describe is typical of a system not meeting the requirements, in particular not having the right service packs or missing specific DLLs. Refer to the tech info:

http://www.adobe.com/products/premiere/tech-specs.html

Win Vista is generally not officially supported, but the software should run if you have SP2, though you won't be able to use any of the fancy features with the Mercury playback engine and all that...

Mylenium

[aliciaa tan]

Thanks for the info, I just restarted my laptop and it worked 🙂