the wizard was interrupted before adobe acrobat x pro could be completely installed

[jimdot]

I am getting the message described above while trying to install Acrobat x pro. I have temporarily disabled my internet security and logged on to my machine as Master Administrator trying to resolve the issue but that's not helping either. I am running Win 7 64bit with SP1. Running an AMD FX-8150 8 core processor. I have 16gb of memory & 90GB of SSD space. So I ought to have more than enough resources.

Any body have any ideas or suggestions? Sure would be appreciated.

Thanks in advance & have a great day!!!!

Jim

[Mylenium]

We will need some details from the installer logs...

Mylenium

[jimdot]

Okay. What logs & where are they stored & then how do I send them to you?

[Gautham_K]

Hi,

The details about the location of the log files is mentioned in the link provided by Mylenium above. Here is the link for your reference:

Troubleshoot CS5 and CS5.5 installation with install logs

[jimdot]

I am not working with any product called CS5. I am working with acrobat x pro as my subject line indicates. When I get the installation error the installer does a rollback & as far as I can see nothing is left on my machine. I have looked in c:\Program files & c:\Program(x86) can't find a thing related to Acrobat x

[Gautham_K]

Hi Jim,

The troubleshooting steps remain the same for Acrobat X Pro.

If you are unable to locate the log files, please use the Adobe Support Advisor to automatically analyze the installation errors: Adobe Support Advisor

In case the Adobe Support Advisor is unable to provide you with a resolution, please contact Adobe Support in order to have the issue resolved:  Contact Adobe Support