There is no application set to open the URL aam://SAPCode=PHSP?productVersion=15.0?passPhrase=I3ZvOxBLZ0FNyc/EiBtuCrNk/FcZP1i8X8UAdpyxF0XxIXIekLexPfxlLj F7UxextM3vgLG2TXp9go4OiybGpDkEHlwwyRuKc44 qDExb0VQpOk5fWsKlpTwiIDj5whOhLYFrCcXqdvVifHBuQMzTymSNQ/YR8c1

[OpenHaus]

What does this mean? And why is it happening?

[Jeffrey_A_Wright · Accepted solution]

OpenHaus please utilize a different web browser or begin the installation process through the Creative Cloud Desktop application.  You can find additional details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

[jithin_reddyp]

Hey Jeff

I have the same issue and the download is not at all initiated when i tried in a different browser.

[gabriell57597129]

Same thing with me, I even tried different computers!

[Jeffrey_A_Wright]

Gabriell57597129 for details on how to solve this error see https://helpx.adobe.com/creative-cloud/kb/cc-download-button-gives-aam.html.  Alternately you can begin the download process directly by following the details listed in post #1 of this discussion.

[sanuja123]

worked thank bro!!!!!!!!