Windows cannot find C:/users/****/appdata/local/adobe/oobe/pdapp/dwa/setup.exe

[prerid]

I am trying to load Adobe Photoshop CS5 and get the message:

Windows cannot find C:/users/****/appdata/local/adobe/oobe/pdapp/dwa/setup.exe

Can someone please help. I am a novice so please give step by step instructions.

[kglad]

run the cleaner per  Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

and then install.

[prerid]

i have tried cc cleaner tool. nothing works. the problem still persists.

windows cannot find c:/users/****/appdata/local/adobe/oobe/pdapp/dwa/setup.exe

very frustrating

[kglad]

how are you trying to install?

downloaded files?  files on an installation disk?

are you changing any default installation settings?

when do you see that message?