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Known Participant
January 6, 2025
Question

2025 Eyedropper Tool

  • January 6, 2025
  • 2 replies
  • 1792 views

So Adobe decided witht he most recent update to change how one of the most fundamental tools works.... The eyedropper tool. 

 

The fun part is there is no freaking documentation on the changes of hotkeys, etc. Holding shift now no longer allows you to grab a color from a stroke and apply it to a fill, now instead it grabs a specific color within a gradient, etc. It's a nice feature, but how about you use one of those really annoying tooltip popups or the Home screen (new features section) for something useful for a change and explain how the new version of this 30 year old tool works.

Thanks for making my day harder as always.


2 replies

Monika Gause
Community Expert
Community Expert
January 6, 2025

Please show a screenshot that has the object you are copying the color from as well as what is focused: stroke or fill.

eric_5223Author
Known Participant
January 6, 2025

eric_5223Author
Known Participant
January 6, 2025

So, I learned a bit how it works through doing my own testing/troubleshooting (putting this doc together for you), but my main issue is the lack of documentation. I had to stop work and figure out how a tool I've used for 30 years is suppossed to work now because a major change was just slipped in the new update without any form of notification, tooltip, homepage announcement, website documentaion, absolutely nothing.

Adobe needs to be more cognicent of how what they do affects their customers. This happens quite frequently and adds an avoidable layer of frustration and timewaste into our workflows.

Anubhav M
Community Manager
Community Manager
January 6, 2025

Hello @eric_5223,

I'm sorry to hear about your experience. I tried replicating this behavior on my end but could not. Would you mind confirming the exact version of the OS/Illustrator so I can better assist you? Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Anubhav

eric_5223Author
Known Participant
January 6, 2025
It's a new feature that was just not addressed. If you can't replicate it,
I don't believe you are using the newest version.

Your suggestions will not make any difference in this scenario, but thank
you for reaching out.