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In Illustrator, I set Preferences > General > Keyboard Increments to 30, and so I should get
0, 30, 60, 90, 120, 150, 180, 210, 240, 270, etc.
But when I hold shift, these degrees are not clicking correctly.
If I understand you correctly, you need to set the Constrain Angle, not the Keyboard Increment.
Sorry, buy Keyboard Increments, I meant Constrain Angle.
Shift always constrains in steps of 45°