3D effect shadows cutting off

[Ian Amaral]

I've been messing around with the new 3D tools and even though i'm loving it, somehow the shadows keep getting cut just like in the picture below. I already tried changing the "add xx around object" value in Document Raster Effect Settings but id does nothing...

[Monika Gause · Accepted solution]

There is a setting in the shadow options called "shadow border" or the like (I have a German version). Can you try it?

[Ian Amaral]

Thank you so much! I can't believe i missed that 🙈

[gzapiram]

This issue has been driving me crazy and this is the only thread I've found about it, but I can't find the option "shadow border" in shadow options... Has it been removed from Illustrator 2023, or am I mossing something? Please find screenshot attached. Many tanks in advance!

[Monika Gause]

Shadow bounds, that's the one.

https://helpx.adobe.com/illustrator/using/create-3d-graphics.html

[Kylee L]

the same is happening to me and I even made the Shaow Bounds at the lowest setting and I also do not have shadow border so idk what to do????

[Monika Gause]

Please show and please show your settings.

[emmag28044284 · Accepted solution]

Hi there - probably a very late reply to this, but I was having the same trouble recently and found if I played around with 'Depth' (under Object –> Inflate) that worked for me!

[HARSHIKA_VERMA]

Glad to hear you're able to resolve the issue and thank you for sharing here. It might help the customer experiencing the similar issue.

Thanks,

Harshika

[Shika006]

Hi, I don't know if you're still having this issue or not, but you need to INCREASE the "shadow bounding" number to not see the borders. Decreasing the number "cuts off" the shadow more. 
Hope that made sense!

[elianemarchand]

Hi Can you please help me, the shadow bound is at 400% (the max) and there is still the sharp edge.  (see picture below).. I have looked everywhere and don't know what to do ...

[Monika Gause]

In that case you have just reached the limit of what's possible

[Larry G. Schneider]

What happens if you reduce the size of the text? 250 pt text is quite large.

[Shika006]

Hi @elianemarchand ,

So I tried to match your setting best as possible and unfortunately the only solution I could find was to increase the height %. Below are 2 screenshots, first with your original settings and the second with height increased. Sorry after much tinkering this is the only thing i could come up with (changing the text size doesn't do anything btw). If someone can find a different solution, that'll be great!

PS sorry if my reply is too late 😛