3D Revolve Effect - Object Appearance Error "CANT"

[bethanyc22183490]

I'm getting the following error:

the operation cannot complete because of an unknown error (CANT)

or it just doesn't work when I try to project a pattern on a 3D sphere by using the follow steps:

1. save the grouped pattern using window>symbol and dragging in the pattern
2. use circle shape tool
3. draw a line done the middle and use divide
4. ungroup then select the half circle
5. Effect>3D>Revolve

I'm wondering if anyone has any advice on how to make this work and if there is something I need to know when designing the pattern because no matter how much I simplify it, it is still not projecting. 

My computer is a Dell XPS, Windows 10, 32 RAM, 64 bit 

Here is what I have tried already that I found in other forums:

• reset preferences 
• uninstall/reinstall
• simplified symbol/ changed colors
• re-started from scratch
• tried all of the above on second higher powered computer 

 

I've uploaded the illustrator file here:

https://drive.google.com/file/d/1U_G1Eg0zM_qipbjT1RwgTgesLDyrxzoK/view?usp=sharing

Here is a screenshot of the pattern and the result. Sometimes the map doesn't even show up.

Thanks!!

[Monika Gause]

The 3D object is black and your pattern is black as well. I wouldn't expect to be able to see a lot of pattern.

On top of that, the pattern might be too complex. Difficult to say because your download is locked.

[bethanyc22183490]

Thanks, I’ve tried changing colors and reducing complexity with no luck.

I updated the link access, let me know if you have any luck!

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[Monika Gause · Accepted solution]

Please don't post personal information and promotional links in the forum.

There are 3 issues in your file:

- symbol is a symbol inside another one. Toocomplicated. Make it only one symbol, not nested.

- there are single  anchor points in your symbol. These cause issues like yours. Select them in the symbol and delete them.

- and then your circle is not clean. Should be just one area in the Map artwork panel. Probably dividing tht circle was not precise.

[bethanyc22183490]

Thank you so much! I will try all of these things 

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