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bethanyc22183490
Participating Frequently
February 10, 2021
Answered

3D Revolve Effect - Object Appearance Error "CANT"

  • February 10, 2021
  • 1 reply
  • 2204 views

I'm getting the following error:

the operation cannot complete because of an unknown error (CANT)

or it just doesn't work when I try to project a pattern on a 3D sphere by using the follow steps:

  1. save the grouped pattern using window>symbol and dragging in the pattern
  2. use circle shape tool
  3. draw a line done the middle and use divide
  4. ungroup then select the half circle
  5. Effect>3D>Revolve

 

I'm wondering if anyone has any advice on how to make this work and if there is something I need to know when designing the pattern because no matter how much I simplify it, it is still not projecting. 

 

My computer is a Dell XPS, Windows 10, 32 RAM, 64 bit 

 

Here is what I have tried already that I found in other forums:

  • reset preferences 
  • uninstall/reinstall
  • simplified symbol/ changed colors
  • re-started from scratch
  • tried all of the above on second higher powered computer 

I've uploaded the illustrator file here:

https://drive.google.com/file/d/1U_G1Eg0zM_qipbjT1RwgTgesLDyrxzoK/view?usp=sharing

 

Here is a screenshot of the pattern and the result. Sometimes the map doesn't even show up.

 

 

Thanks!!

This topic has been closed for replies.
Correct answer Monika Gause

Please don't post personal information and promotional links in the forum.

 

There are 3 issues in your file:

- symbol is a symbol inside another one. Toocomplicated. Make it only one symbol, not nested.

- there are single  anchor points in your symbol. These cause issues like yours. Select them in the symbol and delete them.

- and then your circle is not clean. Should be just one area in the Map artwork panel. Probably dividing tht circle was not precise.

1 reply

Monika Gause
Community Expert
Community Expert
February 10, 2021

The 3D object is black and your pattern is black as well. I wouldn't expect to be able to see a lot of pattern.

 

On top of that, the pattern might be too complex. Difficult to say because your download is locked.

bethanyc22183490
Participating Frequently
February 10, 2021

Thanks, I’ve tried changing colors and reducing complexity with no luck.

I updated the link access, let me know if you have any luck!

[PII removed by moderator]

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
February 10, 2021

Please don't post personal information and promotional links in the forum.

 

There are 3 issues in your file:

- symbol is a symbol inside another one. Toocomplicated. Make it only one symbol, not nested.

- there are single  anchor points in your symbol. These cause issues like yours. Select them in the symbol and delete them.

- and then your circle is not clean. Should be just one area in the Map artwork panel. Probably dividing tht circle was not precise.