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Evelynn5
Participant
March 15, 2023
Answered

Accidentally deleted files

  • March 15, 2023
  • 1 reply
  • 2381 views

Hello, 

I accidentally deleted one of my folders with my AI, PS and PDF files... in the middle of the process I realized that and I've hit the cancel button. 
I managed to recover my lost files, some of them work fine and some of them won't open.
The Illustrator documents are unknown format and cannot be opened, in Photoshop the document says - could not complete your request because it is not the right kind of document, PDFs are not a supported file, so they wont open. 

The cancelation probably corrupted those files, so I was wondering if there is any chance I could get those files back? 

Tried to open the files in different applications, nothing worked. Tried some online programs and desktop app to convert the files - zero success.  




    Correct answer Evelynn5

    I have Windows and the files didn't go to the recycle bin, because the folder was too big. The files were deleted from my desktop (internal storage drive).  

    I have a licensed app and it restored all of my files. Some of the files are working fine and some are broken. I think I made a mistake when I cancelled the deleting.. 

    For now all the files I have recovered, I saved on a removable drive and for now I'm not saving anything onto the desktop..

    1 reply

    B
    Community Expert
    Bobby HendersonCommunity Expert
    Community Expert
    March 15, 2023

    What operating system are you using? If your computer is running Windows did the deleted folder go into the Recycle Bin? Files can be restored to their former location if they're in the Recycle Bin.

    Was the folder deleted from an internal storage drive in the computer or an external hard disc or attached memory stick? Sometimes when files or folders are deleted on removable drives they won't go to the recycle bin.

    There are third party tools that can recover accidentally deleted files. Some offer free versions, such as Recuva. The apps work best if they're run on the disc where the file or folder was accidentally deleted soon after the accidental deletion occurred. When a file is deleted the data is really still there on the disc, but some of its header information has been altered. But over time the "deleted" data will be covered by other data written over it.

    E
    Evelynn5AuthorCorrect answer
    Participant
    March 15, 2023

    I have Windows and the files didn't go to the recycle bin, because the folder was too big. The files were deleted from my desktop (internal storage drive).  

    I have a licensed app and it restored all of my files. Some of the files are working fine and some are broken. I think I made a mistake when I cancelled the deleting.. 

    For now all the files I have recovered, I saved on a removable drive and for now I'm not saving anything onto the desktop..

    E
    Evelynn5Author
    Participant
    March 15, 2023

    When the recovery utility was doing its restore operation was it writing the recovered files to a new location or just writing to the same place? If it was writing the recovered files into a new location there might be a chance you could run the recovery operation again and have better success at restoring the files.


    The recovered files were on a new location, I tried multiple times with the recovery app, I even downloaded two other apps but the files are always corrupted. I don't think a recovery app will help me anymore, I just thought maybe there is another trick how to get these files to work again.. 

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