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Por que funcionan lento Illustrator y Photoshop cc 2019 en un iMac pro , hay antecedentes de esta situación? Debo chequear algún apartado de configuración especial ? , ya he quitado GPU en preferencias , deficiencias continuan Saludos!
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Hi there,
Sorry to hear about this issue. Please try these steps to improve general performance issue in Illustrator and let us know if that helps: Improve Illustrator performance on macOS.
If it still shows the same behavior please try resetting preferences: How to set preferences in Illustrator
Please note: Resetting preferences will remove all the custom settings and Illustrator will launch with default settings. Please do take a backup of the folders. Location is mentioned in the article.
Reg
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What operating system are you using? What version of Photoshop and Illustrator are you using?
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Adobe CC 2019 , Photoshop 20.0.2 / Illustrator 23.0.1 /Mac OSX Mojave 10.14.3
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Hi there,
Sorry to hear about this issue. Please try these steps to improve general performance issue in Illustrator and let us know if that helps: Improve Illustrator performance on macOS.
If it still shows the same behavior please try resetting preferences: How to set preferences in Illustrator
Please note: Resetting preferences will remove all the custom settings and Illustrator will launch with default settings. Please do take a backup of the folders. Location is mentioned in the article.
Regards,
Srishti
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Se han realizado las acciones correspondientes y sugeridas pero aun sigue sin fluidez y muy lento ! alguna otra sugerencia ?
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Hi Victor,
I am sorry to hear that the steps shared above didn't help. Please make sure that your system meets all the system requirements for Illustrator: Adobe Illustrator system requirements
If it fulfills all the requirements, please check how applications work in Safe mode: Start in Safe Boot mode for Adobe products on Mac OS X.
If that does not help, please check how it performs in Root Account: How to enable the root user on your Mac or change your root password - Apple Support? If it works fine in root account try these steps to repair permissions on Illustrator folders: Preferences folder read-only error in Illustrator.
Hope it helps. Let us know in case you need any further assistance.
Regards,
Srishti
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Se repararon permisos y se restablecieron las preferencias , coincidió con algunas actualizaciones de adobe, pero la performance del programa ha mejorado bastante , se ha podido activar de uso de GPU e incluso el zoom animado. agradesco la atención y la ayuda
Saludos
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Por alguna razon las aplicaciones externas que instala Adobe como la del Cloud hace un sobre uso del GPU y de la memoria ram yo lo solucuine abriendo el "Monitor de actividad" de mi macbook o imac e ilimine todo lo que tuviera el logo de Cloud de adobe el cambio fue extremadamente notable yo hasta pense que era mi Macbook Pro nueva que vino mala porque no mas la configure instale el Adobe Ilustrator y Photoshop pero al instalarlo en mi iMac note que se puso lenta luego de instalar esas aplicaciones
El Monitor de Actividad lo encuentras en las "Apliaciciones / Otros" si es en ingles "Aplications / Other / Activiti Monitor"
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