Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe CC Software Running Slow

Contributor ,
Nov 04, 2016 Nov 04, 2016

Hello,

I just updated my CC software to the 2017 versions.  Before this, I have been having problems with high cpu usage due to Adobe CEP HTML Engine running in the background.  I tried the Adobe fix here: High CPU usage due to CEPHtmlEngine , but it only helped temporarily.  I thought the update would fix this issue.

Since I've updated, the programs are running slower than they were before.  With Illustrator, Photoshop and InDesign open, there are at least 10 to 15 instances of Adobe CEP HTML engine running in the background seen in task manager.  This has only been a problem within the last couple of months.  Is there any fix for this?

Thank you.

741
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Nov 04, 2016 Nov 04, 2016

Moving to Illustrator​

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 02, 2017 Jun 02, 2017

Does "adobe CEP HTML Engine" have to be running in the background?  I have the same problem and wondering if "end task" would make it so I can't use Photoshop and Muse and Bridge and the such?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 02, 2017 Jun 02, 2017
LATEST

Hi Ramblerkat,

Answer to you query is "yes" too many Adobe CEP HTML Engine running in Background is normal, however there CPU usage should not be high.

Regards

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 02, 2017 Jun 02, 2017

Hi kcelsi1999,

CEP HTML Engine running in task manger is common thing, these are the background processes running for Illustrator however its CPU usage should not be high.

If there is High CPU usage because of CEP HTML Engine then its a problem.

CEP HTML Engine.JPG

And for performance issue please reset preferences for Illustrator  for details click here How to set preferences in Illustrator

If the CPU usage is high please share the screen shot of task manager.

Regards

Srishti

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines