Adobe font is installed, doesn't appear in list and stopped working in files

[Holton Recorder]

I've opened several files that have the same font, a font I got from Adobe that I've used for years, and suddenly the text is highlighted to indicate that the font is no longer recognized. I've restarted all programs, signed in and out of Adobe, and my account shows that the font is installed. My only option is to "remove" it. But it's not showing up in my list of fonts at all. The font in question is Eds Market Script Regular. Other Eds Market fonts are showing up, but not that one. The client wants this font specifically, and it's been on my ads for years, so why did it suddenly stop working? It's not a third party font, either - as I said, it's Adobe. I have the entire Eds Market family installed and this one isn't showing up. In fact, I think there are several others not showing up as well, but this is the one I need.

I'm looking in my Creative CLoud app, and as you can see, only a small portion of the fonts are showing up in that. It goes from Eds Market to Expressway. What is going on???

[Anubhav M]

Hello @Holton Recorder,

Would you mind trying the following steps and checking if it helps:

• Close all Adobe applications
• Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/45WWXBh)
• Reinstall the Creative Cloud Desktop application (https://adobe.ly/43PAW4A)
• Relaunch Illustrator

Looking forward to hearing from you.
Anubhav

[Holton Recorder · Accepted solution]

It randomly showed up in the app, but the name has changed, which is probably why it stopped working. It's now called Ed's Market Main Script. No idea why it changed but at least it's working now.