Adobe Illustrato no longer works after upgrading iOS from Mojave to Monterey

[isriyam96763503]

Hi there - is there any way I could restore my Illustrator? After updating my iOS from Mojave to Monterey, both PhotoShop and Illustrator are no longer working.

Thank you,

Isriya 

[Anubhav Majumder]

Hello @isriyam96763503,

Sorry to hear about this experience. Is Illustrator crashing for you? If yes, kindly try the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and check if it helps.

Also, kindly share the crash report by following the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/crash-next-steps.html). While submitting the report, kindly use the same email account used here in the community so we can locate it quickly.

Looking forward to your response.

Thanks,

Anubhav