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Adobe Illustrator 2020 running slow when moving objects

Explorer ,
Nov 13, 2019 Nov 13, 2019

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Hi everyone!

Yesterday I updated adobe llustrator to newest version (2020)

The program is running alright, except for when I move objects. I have no problem when creating or editing paths, navigating through menus and panels, applying colors, strokes, pathfinder etc. BUT when I move objects, there's an annoying lag! I still can work, but this lag is really annoying.

 

I don't have this issue in other vector softwares like inkscap or even silhouette studio.

 

I tryend to see if I could do somthing in preferences to solve the problem. But the obly thing I did was reduce the undo count. Wonder if there's something else that could help.

 

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Adobe
Community Expert ,
Nov 13, 2019 Nov 13, 2019

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Hi

I’ve moved this from “Get Started” to the “Illustrator” forum. What is your OS and have you tried resetting Preferences?

 

~ Jane

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Explorer ,
Nov 13, 2019 Nov 13, 2019

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Hi Jane! I use windows 10 (updated), my PC is a Lenovo, Intel i5, 16gb RAM, I have no video card except the onboard Intel Graphics 4600. The program is running from a 1tb HDD.

 

About reseting prefrences, I chose to discard all preferences when I did the update, because first I unnistalled the 2019 version, and then only after the unnistall were finished, I executed the installation of 2020 version.

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Explorer ,
Nov 13, 2019 Nov 13, 2019

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Fun fact: when I create a new file, I can move objects with no lag for a short period of time. But then the issue starts and the moving procces becomes laggy for some reason

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Engaged ,
Jan 08, 2020 Jan 08, 2020

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Same here. If it boots with the OS (Catalina) it's fine. As soon as I quit it or leave for hours it's back to super slow again. Just updated to 24.0.2 which came out today and same deal.

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Community Expert ,
Jan 08, 2020 Jan 08, 2020

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New Here ,
Jan 27, 2020 Jan 27, 2020

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Hi Man, I think I'm having the same problem with my AI CC 2020 on Catalina. Did you find any solution to your problem? Really appreciate if can share it.

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