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defaultbcb7revxzeni
Participant
September 20, 2022
Question

Adobe Illustrator 2022 Unknown Error

  • September 20, 2022
  • 1 reply
  • 434 views

 

Hi, my Adobe Illustrator has repeatedly had this issue occur. I've followed all of the instructions on the website in the "More Info..." link. Likewise when I open my illustrator I receive this pop up. I have reinstalled Adobe Illustrator multiple times and the issue keeps persisting. Time sensitive 

 

 

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1 reply

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Community Manager
Anubhav MCommunity Manager
Community Manager
September 20, 2022

Hello @defaultbcb7revxzeni,

 

We are sorry for the trouble. Multiple users have reported these issues. It is completely dynamic, and we are unable to replicate it on our end. We have collected multiple users' preferences and the Startup Scripts CC folders, but we still couldn't replicate this issue on our machines.

Would it be possible for you to have a debug session with us? If yes, please share your Adobe email ID, Phone number with country code, preferred date & time next week between Monday to Friday, your timezone, and country & state you live in over the DM only.
Click my profile picture and use the " Send a message" button to send a DM.

I will be looking forward to your response.

 

Thanks,

Anubhav

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