Adobe Illustrator 2022 Unknown Error

New Here ,
Sep 20, 2022 Sep 20, 2022

Copy link to clipboard

Copied

defaultbcb7revxzeni_0-1663697085539.png

 

Hi, my Adobe Illustrator has repeatedly had this issue occur. I've followed all of the instructions on the website in the "More Info..." link. Likewise when I open my illustrator I receive this pop up. I have reinstalled Adobe Illustrator multiple times and the issue keeps persisting. Time sensitive 

defaultbcb7revxzeni_1-1663697169018.png

 

 

TOPICS
Bug , Performance , Scripting

Views

33

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

Copy link to clipboard

Copied

LATEST

Hello @defaultbcb7revxzeni,

 

We are sorry for the trouble. Multiple users have reported these issues. It is completely dynamic, and we are unable to replicate it on our end. We have collected multiple users' preferences and the Startup Scripts CC folders, but we still couldn't replicate this issue on our machines.

Would it be possible for you to have a debug session with us? If yes, please share your Adobe email ID, Phone number with country code, preferred date & time next week between Monday to Friday, your timezone, and country & state you live in over the DM only.
Click my profile picture and use the " Send a message" button to send a DM.

I will be looking forward to your response.

 

Thanks,

Anubhav

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines