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Adobe Illustrator 2025 Error

New Here ,
Nov 28, 2024 Nov 28, 2024

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It happens like this every time I open it.

 

1.png2.pngScreenshot 2024-11-28 140224.png

 

how can i recover my file...😭😭

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How-to , Print and publish

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Adobe
Community Expert ,
Nov 28, 2024 Nov 28, 2024

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The file is corrupted in some way. The simplest outcome would be that you have backups or use a file system that creates a version history, like Mac OS Time Machine.

 

Failing that, you could try this method. I have not encountered this situation in a long time so have no experience with it:

Repair damaged Illustrator documents

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New Here ,
Nov 28, 2024 Nov 28, 2024

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it's not working...😭😭

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Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

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Hello @catalog_notewise8441,

I'm sorry to hear about the trouble you're having with your files. Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?

 

Also, kindly share a link to a sample file after uploading to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

 

Anubhav

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