• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Adobe Illustrator 2025 Error

New Here ,
Nov 28, 2024 Nov 28, 2024

Copy link to clipboard

Copied

It happens like this every time I open it.

 

1.png2.pngScreenshot 2024-11-28 140224.png

 

how can i recover my file...😭😭

TOPICS
How-to , Print and publish

Views

97

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Nov 28, 2024 Nov 28, 2024

Copy link to clipboard

Copied

The file is corrupted in some way. The simplest outcome would be that you have backups or use a file system that creates a version history, like Mac OS Time Machine.

 

Failing that, you could try this method. I have not encountered this situation in a long time so have no experience with it:

Repair damaged Illustrator documents

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 28, 2024 Nov 28, 2024

Copy link to clipboard

Copied

it's not working...😭😭

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 28, 2024 Nov 28, 2024

Copy link to clipboard

Copied

LATEST

Hello @catalog_notewise8441,

I'm sorry to hear about the trouble you're having with your files. Would you mind providing some details about the circumstances under which these files were saved or edited and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?

 

Also, kindly share a link to a sample file after uploading to Dropbox/Google Drive/etc. so we can check it on our end. Although we cannot guarantee a successful recovery, we will try our best to do so.

Looking forward to hearing from you.

 

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines