Adobe Illustrator and CPU

New Here ,
Apr 28, 2022 Apr 28, 2022

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Adobe Illustrator recognizes my graphics card (in preferences), but it is not allowing me to perform the actions that I could perform before, such as animated zoom, etc.

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Community Expert ,
Apr 28, 2022 Apr 28, 2022

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Is it checked?

MikeGondek_0-1651177524450.png

 

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New Here ,
Apr 28, 2022 Apr 28, 2022

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Yes !

Ai GPU_1.jpgAi GPU_2.jpgGPU_Used.jpg

 

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Adobe Employee ,
Apr 28, 2022 Apr 28, 2022

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Hi @Juan_Maravilla,

 

We are sorry for the trouble. This issue you are describing is similar to the one which we have tried to address in the Illustrator v26.2.1 update. I would request you to update if not done already. If you are still facing the issue, you may try overriding the default graphics processor for Illustrator by following the steps in this Nvidia help article (https://nvidia.custhelp.com/app/answers/detail/a_id/2615/)

 

I hope it helps!

 

Regards.

Anshul Saini

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