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Participant
March 5, 2018
Question

Adobe Illustrator Font Issues

  • March 5, 2018
  • 2 replies
  • 2181 views

Hey,

I discovered a problem in Adobe Illustrator when using fonts.

If I select a font for a text like Helvetica Neue for example, the text changes to Helvetica Neue thats ok

BUT

It always show Myriad Pro in the settings so if I want to change Helvetica Neue into another weight for example I must search again

BUT

then all weights are not available in the panel. In the Screenshot you see I only can use the actual weight 75 Bold (the field is empty) normaly 75 bold should be visible because it's selected & in the drop down all other weights should be visible. I checked the font and reinstall it multiple times Adobe CC18 is updated so I cant find any error.

_No matter what font I select it always jumps back to Myriad Pro

_If I finally searched/found the font that I used the 2nd field is empty and only one weight is available

_and If i finally got my other weights back the one that I currently use and still can use is not longer visible in the drop down menu

    2 replies

    Participant
    January 22, 2019

    I have the same problem as well with Montserrat font. Idk why, but when I open some files, all my Montserrat fonts changed into Myraid Pro, and I can't change them back since some of the used font is disappeared. I have to re-open the software to work, but it only work until I open another file. Re-install or reset is not work at all.

    Monika Gause
    Community Expert
    Community Expert
    March 6, 2018

    I don't understand the issue. Please describe step by step.

    Participant
    March 6, 2018

    _No matter what font I select it always jumps back to Myriad Pro (Font Panel)

    _If I finally searched/found the font again that I use the 2nd field is empty and only one weight is available

    _and If i finally got my other weights back the one that I currently use and still can use is not longer visible in the drop down menu

    The font that I select in the panel don't stay selected, always jumps back to Myriad Pro but I still can use the font that I selected (example: Helvetica Neue)

    The weights appear and disappear randomly (Only the weight that I use is visible or any other weight is visible but the weight that I currently use is not visible)