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Participating Frequently
August 21, 2022
Question

Adobe Illustrator Lagging

  • August 21, 2022
  • 5 replies
  • 769 views

The illustrator is lagging while working with some big files (Over 400MB). Tried updating all drivers, CCS and adding RAM to 32GB.

11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GHz

Windows 10 pro

SSD

GeForce GTX1060 3GB Graphic.

Please advice

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5 replies

Anubhav M
Community Manager
Community Manager
August 22, 2022

Hello Shaflout2457670338es,

 

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

Looking forward to hearing from you.

 

Thanks,
Anubhav

chrisg11235813
Participating Frequently
August 22, 2022

is there any possibility of working in Outline mode?

sometimes changing the Document Raster Effects Setting to a lower DPI until you are ready to output helps if especially if there are lots of dropshadows and things like that.

Participant
August 22, 2022

Use CTRL-ALT-DEL to provide access to "Task Manager".  Select "Performance" tab.  Follow the "Memory" trace as you open Illustrator, then as you open your file.

 

In my case using 26.4.1, my memory at rest with Illustrator 26.4.1 open is mid-60%.  When I open my 200MB image file, Memory rises to 85%.  If I open a brush, Memory leaps to 99%.  At that point, Illustrator slows to a crawl.  I've resolved my immediate issue by using 25.4.7 rather that 26.4.1.  I've never seen a memory problem with the older version.

Participant
August 22, 2022

Sorry. Meant to provide the details:  

Windows 11

16GB RAM

475GB drive space remaining

PCU:  i7

Monika Gause
Community Expert
Community Expert
August 22, 2022

You don't have a lot of RAM there.

16 GB is just the recommended amount.

Known Participant
August 21, 2022

Hi. I have a similar problem with big files with lot of objects, textures, text. A 90 Mb file taks 60-70 seconds to be saved. C disc is a fast M2, cpu Ryzen 7 3700X runs till 4.400 Mhz, 16 Gb RAM DDE4 3200 and a Radeon 6600 gc 8 Gb. I guess taht's  an Illustrator problem but not the hardware issue.

Monika Gause
Community Expert
Community Expert
August 21, 2022

You don't have a lot of RAM there.

A minute of saving doesn't sound like a lot for a complex file.

Where do you save the file?

Monika Gause
Community Expert
Community Expert
August 21, 2022

400 MB is quite some size. Can you please describe that lagging? How long do you have to wait for what exactly?

What's in the file? Plaed images, patterns, transparency, text ....?

Participating Frequently
August 24, 2022

Thanks for your response,

Even for moving an image, i have to wait almost 10 seconds. this is happening for all the big images. I dont have any problem with the small files.

in the file I have many images, mesh, gradients and some gaussian blurs.

I have even, made those images as linked one's, still i face the same problem.

Anubhav M
Community Manager
Community Manager
August 24, 2022

Hello Shafout2457670338es,

 

Thanks for confirming that. Kindly try the suggestions shared in this HelpX article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and check if it helps.

 

Looking forward to your response.

Regards.