Participant

Question

Adobe Illustrator not drawing brush strokes with tablet pen

Forum|Forum|8 years ago
July 26, 2017
9 replies
6275 views

Just got a new tablet (Ugee HK1560) which I've been testing out for a little over a day. On the first day I was setting it up to work with Photoshop and after calibrating etc it all worked fine - pressure sensitivity is working fine across the board.

I switched to Illustrator to ink a sketch (to get those smooth lines that you never seem to get in Photoshop) and I noticed that sometimes when I press down with the pen the create a brush stroke, Illustrator does not draw the stroke at all. The cursor moves with the pen but the stroke does not appear.
It does this every 4 or so brush strokes which is extremely annoying and time wasting. Usuaully when it fails to draw the stroke the first time around - it will fail again 2 or 3 times before finally drawing it. It doesn't seem to matter how hard or lightly pressure is applied - it keeps happening. I thought it might be some disturbance on the screen but when I switched to Photoshop - the lines were drawing fine all over the tablet surface. Switching back to Illustrator and the problem returned.

It's acting like I am not pressing down on the tablet - but when applying the same pressure in photoshop - it draws fine.

Has anyone else experienced this? I don't think It's a hardware issue as it's drawing strokes fine in photoshop. I upgraded from a wacom bamboo and never had this issue in illustrator before.

Any help or tips appreciated

This topic has been closed for replies.

Art Cave

Participating Frequently

I use an XP-Pen tablet, and while it works perfectly in Adobe Photoshop without missing any strokes, it has problems in Illustrator. When I draw quickly, such as when sketching fine hairs or making quick pen movements, Illustrator misses almost 90% of the strokes. It only manages to draw about 10% of the strokes, but even then, it fails to form them properly and doesn't register the pen pressure.

Please don't respond by saying that the XP-Pen is just a graphic tablet and that I need to start a new thread. There's no fundamental difference in how a graphic tablet and a graphic tablet with a display work, aside from the presence of the display.

I am running Adobe Illustrator 2022. My XP-Pen model is the Star G640. My PC has an Intel 13900K processor, an RTX 4080 GPU, and 32 GB of RAM. I am running Windows 10 Pro, version 22H2.

Art Cave

Participating Frequently

Here's a side-by-side screen recording comparison of the two programs, Photoshop and Illustrator, to provide a clearer understanding of the issue I described earlier in text. PS VS AI brush stroke problem side by side

Monika Gause

Community Expert

Did you already read through the thread and tried the answers given?

M

Mari317649394pnq

Participant

Hello,

I am having this issue as well on my convertible laptop. It's an Dell XPS using a Dell Premier Pen. I click and it doesn't draw more than half the time, similar issue with using the select tool it doesn't drag not registering the click on the pen. In touch mode it seems to work better with the brush tool, but still has issues.

It seems like a software glitch as I haven't had any driver issues, or any problems with the pen in any other software.

I would really like a solution!

B

Bobby Henderson

Community Expert

Does the pen device rely on Windows Ink Workspace? I would suggest checking the pen device's settings for such a thing. Enabling Windows Ink might allow the pen to work properly. But that might come at a cost of breaking all sorts of other things. I have a Wacom tablet on my home setup. And I keep Windows Ink extremely disabled because I simply cannot stand the disruptive things it does to ruin functions in Illustrator, Photoshop and other applications.

Unfortunately more often than not Windows Ink is a source of problems with pen devices on Windows-based desktops, notebooks and all-in-one computers. IMHO, the folks at Microsoft seriously need to go back to the drawing board with Windows Ink because it just sucks so badly. Honestly, I cannot believe they allowed such horrible behaving software to be unleashed on the general public. I just utterly despise Windows Ink. If I didn't have an iPad Pro and Apple Pencil handy I would be out of luck for drawing artwork with any pressure sensitive effects.

Learoy

Participant

If somebody's still having a similar issue on a tablet or any other pressure sensing device, just create a new (caligraphic) brush (click on those three lines top-right of brushes panel and select new brush) and change the size from fixed to pressure. Hopefully when using this new brush, the stroke will be visible, at least it solved the issue i was having...

camiladqoli

Participating Frequently

Has anyone had any luck finding a solution? As I said before, when I resetted the preferences it worked, but as soon as I activated Transform pattern tiles / Scale corners / Scale strokes & effects the problem started happening again.

Anubhav M

Community Manager

Hello @camiladqoli,

Sorry for the late response. I would request you to try removing and then reinstalling the drivers for your tablet. If you are using a UGEE 2150 Tablet, kindly download the drivers here: https://www.ugee.com/download/470.

Also, try running Illustrator under a different administrator account and check if it makes a difference.

Please update this thread if the issue persists or if you need further assistance. We'd be happy to help.

Regards.

johnegonzo

Known Participant

I am havaing this problem now. I have Illustrator 2022 and Illustrator 2020 and it skips strokes some times with both versions. It shows a circle that represents the brush where I start the stroke and it also shows the brush symbol that is moving with the pen tip. The circle that represents the brush stays where I start the stroke until I finish the stroke and lift the pen, then the circle that represents the brush goes away, while the brush symbol is moving with my stroke but no stroke is being drawn. The brush strokes in Photoshop are fine, they do not skip strokes every once in a while like it does in Illustrator. Illustrator is becoming so annoying because of all the bugs with each new version.

camiladqoli

Participating Frequently

I have the same problem! It was working fine some months ago when I bought my tablet, but now the brush makes 1 line and then I have to try drawing four or five times until it works again, it is SO ANNOYING. Was anyone able to find a solution for it?

Anubhav M

Community Manager

Hello @camiladqoli,

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

S

Shayde5E95

Participant

4 years later and this is still an issue I guess. Hoping to find an answer, but I'm not sure if this thread is even checked anymore, but any solution would be greatly appreciated!

Ares Hovhannesyan

Community Expert

Please publish your bug here Adobe Illustrator (uservoice.com)

A

anguscoleman

Participant

Hello, this thread is old but I hope someone pays still some attention to it, since I have the same problem with Illustrator and my Ugee2150. Brush strokes sometimes do not appear, just like mcsheff90 wrote. Has anyone got a solution to this problem? I do not recall to have had the same problem with my previous tablet display (Bosto 22hdx). I have a machine running win 8.1.

Any help would be appreciated. Thanks.

Angelo

J

JerGuy2327abc

Inspiring

I'm running windows 8.1 also, and also have a ugee 2150. I just installed and started testing it today and other programs work (photoshop, paint tools sai) but not illustrator.

For me when the pen makes contact with the screen the right-click submenu pops up (no line is drawn). There is no preventing this. I did notice that if I hold down the 2nd button click on the pen (left click) and hover over the screen it will draw a brush stroke, but with no pressure obviously because the pen isn't touching the screen. I've been looking everywhere for a solution, someone please help!

TheRyPepper

Participant

Having the same problem with both a Wacom Bamboo AND my Huion GT-220v2.

Monika Gause

Community Expert

TheRyPepper schrieb
Having the same problem with both a Wacom Bamboo AND my Huion GT-220v2.

Yours are graphic tablets. This thread is about tablet computers.

Please: create a new thread with your issue. Thank you.

TheRyPepper

Participant

The Huion GT-220v2 is a monitor tablet.... just like the Ugee HK1560 the OP mentioned.

Monika Gause

Community Expert

Does it draw any path at all?

Does it simply not apply the brush stroke?

isaacw93415688

Participant

I just got a Lenovo Yoga 720 15 with a Bamboo Ink stylus. I have had the same problem--the cursor follows the stylus, but half the time nothing is drawn. No path is drawn.

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