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Adobe Illustrator Outline View VERY slow!

Forum|Forum|9 years ago
January 31, 2017
31 replies
28664 views

Just bought the new MacBook Pro TouchBar with harddisk and graphics card upgrade, but Illustrator is running slower than on my 2014 MacBook Pro. How can this be? When in outline mode and panning around the document using the hand tool, it's extremely laggy when it should be MORE snappy, no? Anyone else experiencing this? It's extremely frustrating....

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Correct answer Motion241166964pdn

I turned off grids and solved the issue.

M

Motion241166964pdnCorrect answer

Participant

I turned off grids and solved the issue.

S

shahrik37796112

Participant

I was having the same issues and got it working much better by going the energy setting and switch off automatic graphics switching

and also turn off put hard disk to sleep when possible

B

ButchVA

Known Participant

I've gone all the way through this thread and I can't find anything helpful. I have a brand new iMac 3.8 gHz (the 2017 build version) running Mojave (10.14.1) and CC2015.3.1 (due to Adobe's "improvements" I can't use the later versions). Seems like a lot of folks have problems on MacBooks, but this is a high end desktop machine. On my old (2013) iMac even running Mojave and 2015.3.1 I never had any problems. Apple tech support is utterly clueless on this.

BTW "Automatic Graphics Switching" isn't available in my System Preferences. Is that a MacBook only thing?

Anybody with an iMac have anything helpful? This is MOST irritating.

Thanks!

Butch

S

superpanic

Inspiring

The problem is fixed in Adobe Illustrator CC 2019. But if you're stuck at CC 2015 for some reason I haven't found any other solution. Maybe try downgrade even more? To a version before GPU accelerated graphics?

cloudnguyen

Participant

hey! I fixed it using this software https://gfx.io/

turn off Automatic graphics swithing and then check only onboard card

Of course, that's just the way fire.

Adobe should fix the following updates!!

Sorry my English is bad,I just want to help

S

superpanic

Inspiring

@cloudnguyen– The GPU accelerated outline mode is fixed in the upcoming 2019 version (at least it works perfectly for me in the 2019 beta posted above by @sarah_khan from Adobe). I recommend you try it.

cloudnguyen

Participant

Can you give me link? I will try anything to improve it.My job is 90% on AI

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sarah_khan

Adobe Employee

Hi,

We have posted a beta build on out prerelease forum: adobe.ly/1o2SDsg which has the feature of Outline in GPU Preview. This would help to tackle performance issues in high resolution monitors. You are welcome to try out the build and share your feedback with us.

Thanks,

Sarah

F

Filippo Corretti

Participant

I can confirm that in the pre-release the outline view now works as expected, as fast as in normal view with gpu enabled. I'm testing on a 2017 iMac 5K 3.8GHz i5 Radeon Pro 580 GPU with High Sierra 10.13.4. On the other hand, the PIXEL PREVIEW is still unusable, it's becoming obvious now that this is because it’s lacking of the GPU acceleration. Time to create a new post "Adobe Illustrator pixel preview VERY slow!"? And how long it will take to address this issue? Another 1+ years of waiting?

steffenh58012655

Known Participant

Can confirm that as well. Indeed this pre-release seems to solve the incredible slowness that Illustrator was exhibiting while using outline-view on high-res internal and external displays (4K, 5K) for the last 18 months.

Looking forward to the official release of 23.x!

Iwan Zeller

Known Participant

Illustrator is still unusable slow in outline mode and overprint preview on our brand new iMac Pro 18-Core!

On the other hand Photoshop is super fast.

iMac Pro

2,3 GHz 18-Core Intel Xeon W

64 GB DDR4 ECC 2666 MHz

1 TB SSD

Radeon Pro Vega 64 16 GB HBM2

Mike_Gondek10189183

Community Expert

High Sierra got an update to 10.13.4 that tinkers with GPU preview. Has anyone tried yet to see if that helps. I do not have the issue myself to be able to test, but wanted to help as this issue has been going on for a long time.

About the macOS High Sierra 10.13.4 Update - Apple Support

steffenh58012655

Known Participant

Everything is a lot better on the internal display by now, but we are pretty sure it's not related to the latest High Sierra 10.13.4 release. Outline-view is still horrible on any external display, be it 4K or 5K – still not working!

AshutoshChaturvedi

Legend

Please add your vote here: Ilustrator needs to have the option to use Animated Zoom in Outline Mode – Adobe Illustrator Feedback

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Wilson SemilioAuthor

Inspiring

It's not about that. A correct vote would be: "Illustrator needs to support the hardware that Apple provides"! I don't care about animated zoom in Outline Mode. I care about the overall speed and performance of Illustrator. The way it USED to be.

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superpanic

Inspiring

Oh, this thread is exactly about that! Specifically about the OUTLINE MODE — not about general performance. Please read the original post.

frnck74

Participant

Hey everyone,

same problem on my new iMac 5K 2017 (full specs)… Illustrator run very smoothly on GPU-preview but when I switch on Outline mode, everything becomes laggy. Same story with the last update (Mars 12 2018). Outline mode needs GPU-acceleration, it's a fact !!

However, I made some tests : when I rezize my Illustrator's window (under retina resolution I guess), outline view works fine again. Same happen with Safari : when I use Google Maps on fullscreen, it's feels like very slow. But if I resize the window, everything works fine… I'm pretty sure it's the same issue, some softwares stills not optimized for 5K display and have performance issues without help of the GPU.

Adobe, please fix this issues quickly, I work on Illustrator every day and it's so annoying to doesn't have a smooth software with this top-performance kind of hardware…

T

tsuriel

Participant

Same, when ever I go in outline mode....it is super sloooww.

I am updated to the latest version of Ai and it is still lagging

S

sarah_khan

Adobe Employee

Hi,

We have posted a beta build on out prerelease forum: adobe.ly/1o2SDsg which has the feature of Outline in GPU Preview. This would help to tackle performance issues in high resolution monitors. You are welcome to try out the build and share your feedback with us.

Thanks,

Sarah

jetkolorz

Participating Frequently

Same here, works faster, the eGPU support seems to be ok and detected in preference window. Everything seems smoother to me. Outline mode is great and pixel preview seems ok when eGPU’s running.

Personally, I would love to get this prerelease as an official release right now, and to be honest – even if we have to thank your work on that – this update should have been provided a year ago. Those functions are essential and totally unusable for users running recent macs.

S

superpanic

Inspiring

My guess is that Adobe refuses to fix this as they probably blame the problem on Apple or AMD or somebody else?

I'm also starting to look towards Affinity Designer... Really tired of trying to work around the issues in this broken software.

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luisxgavilanes

Participant

This is incredibly frustrating. Just upgraded to an iMac Pro and I can't scroll without experiencing an insane amount of lag. Adobe please resolve this issue, it seems like the problem has been around for months now. I

steffenh58012655

Known Participant

Wow, even on the iMac Pro? That's very interesting (and utterly frustrating).

omnath AshutoshChaturvedi Can you share any news on the timeframe for resolving this huge issue/bug, please?

K

KK-CL

Participating Frequently

Yes Adobe.

Fix.

Immediately,

This is a huge problem. Makes me want to start shopping around for alternative software.

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