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Participating Frequently
February 2, 2022
Question

Adobe Illustrator read-only error

  • February 2, 2022
  • 1 reply
  • 1247 views

Hi,

I have an issue that I am unable to solve, even I went through some solutions suggested around the web and here. 

My issue is: I open Ai and it says it requires authorized "read and write". It cant be opened because it is settled as "read-only" in Preferences folder.  

I am a Mac user and I followed the instructions in this thread, but I can't find an Adobe Illustration file in my Library/Application Support/Adobe folder, though I could find an Ai folder in Library/Preferences called Adobe Illustrator 26 Settings, and one in Library/Preferences/Adobe called Adobe Illustrator. I have turned both folders in "read and write" mode beside my user name. This path hasn't solved the issue. Maybe because I don't have a file in the Application Support folder?

I also uninstalled and installed Ai several times, hoping in a magic change. The Ai doesn't open and keeps saying the "read-only" error.


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1 reply

Ton Frederiks
Community Expert
Community Expert
February 2, 2022

You can try this to get access to your Library folder:

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Participating Frequently
February 2, 2022

The process I have mentioned above is done in that hidden Library folder. 

Ton Frederiks
Community Expert
Community Expert
February 2, 2022

You said " I don't have a file in the Application Support folder"

Did you find the Illustrator folder there?