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Participating Frequently
February 2, 2022
Question

Adobe Illustrator read-only error

  • February 2, 2022
  • 1 reply
  • 1265 views

Hi,

I have an issue that I am unable to solve, even I went through some solutions suggested around the web and here. 

My issue is: I open Ai and it says it requires authorized "read and write". It cant be opened because it is settled as "read-only" in Preferences folder.  

I am a Mac user and I followed the instructions in this thread, but I can't find an Adobe Illustration file in my Library/Application Support/Adobe folder, though I could find an Ai folder in Library/Preferences called Adobe Illustrator 26 Settings, and one in Library/Preferences/Adobe called Adobe Illustrator. I have turned both folders in "read and write" mode beside my user name. This path hasn't solved the issue. Maybe because I don't have a file in the Application Support folder?

I also uninstalled and installed Ai several times, hoping in a magic change. The Ai doesn't open and keeps saying the "read-only" error.


This topic has been closed for replies.

1 reply

Ton Frederiks
Community Expert
Community Expert
February 2, 2022

You can try this to get access to your Library folder:

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Participating Frequently
February 2, 2022

The process I have mentioned above is done in that hidden Library folder. 

Participant
February 26, 2022

Thank you!


did you ever get this sorted out? I'm having the same issue and can't find an answer to it.