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Participant
October 19, 2022
Question

Adobe Illustrator saving files as .def

  • October 19, 2022
  • 2 replies
  • 214 views

Hello we have an issue when we try to save files to .pdf.

Some times we got the default file saved as .def.

Anyone with a similar issue or fix ?

Thank you.

 

This topic has been closed for replies.

2 replies

Srishti_Bali
Legend
October 20, 2022

Hi @Mario D 

 

Apologies for this experience. As @Mylenium mentioned above, we need a few more details to assist you further. 

  • OS and version of Illustrator
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • Has it started happening after the recent update?

 

We're here to help, just need more info.

 

Regards,

Srishti

Mylenium
Legend
October 19, 2022

Without any system info and critical details like save locations, contents  and file sitzes of the AI files and so on nobody can tell you anything. This simply sounds like you have issues with your storage devices.

 

Mylenium