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Participant
July 28, 2022
Answered

Adobe Illustrator seems to consistently crash after launch but still asks if I want to save

  • July 28, 2022
  • 1 reply
  • 416 views

Pretty much what the title says.

Hi, I've had this issue for about 15 minutes now, after my MacBook crashed. I've tried to relaunch Illustrator but so far, it has done nothing but crash. I though it was because I was opening a file from Indesign to edit in Illustrator, but when I tried opening and editing another file, I was asked if I wanted to save, with the only prompt being "save" and "no", but meaning it isn't actually a crash but Illustrator just... closing itself automatically. InDesign doesn't seemt to have any issue.

The creative cloud seems to be broken also as I cannot open it to check for updates. I'll be trying a reset of the laptop, hoping it fixes itself.

This topic has been closed for replies.
Correct answer magalieb14446335

I wouldn't have had the time, it crashes too quickly ! And even then, I don't remember ever changing them...

Post laptop restart, everything seems to be back in order, that was very odd.

1 reply

sishamIAGD
Community Expert
Community Expert
July 28, 2022
magalieb14446335AuthorCorrect answer
Participant
July 28, 2022

I wouldn't have had the time, it crashes too quickly ! And even then, I don't remember ever changing them...

Post laptop restart, everything seems to be back in order, that was very odd.

Bill Silbert
Community Expert
Community Expert
July 28, 2022

It is not unusual for rampant issues that arise suddenly such as you describe can be fixed by simply restarting the computer. It is the modern day equivalent of hitting an old-fashioned television on the side in order to get a better picture.