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January 12, 2018
Answered

Adobe Illustrator slows my CPU and crashes randomly very high memory usage

  • January 12, 2018
  • 1 reply
  • 500 views

I have been having problems with Illustrator for some time now and have attempted doing all sorts of upgrades to solve the issue that I am experiencing. The problem being extremely slow (not responding). Alot of times I have to force quit through task manager and will notice that Illustrator is using upwards of 90% of my RAM. Ive made sure that things like GPU preview is enabled, smart guides are off, Ive made sure that image traces are set as symbols and rasterized, scratch disk pimary set to main drive and secondary scratch disk set to backup HD... My system is not a slow system so I cant understand for the life of me,why Illustrator continues to make my system move slow and crash no matter what I do.

My system specs:
HP Envy 700074 Series PC
MS-7826(Kaili) Intel Core i5 4core 4430 @ 3.0GHZ

500GB Samsung SSD 850 EVO (upgrade and now main HD)

2TB SATA HD 7200RPM (secondary HD)

20GB DDR3-1600 RAM (upgraded from 12gb) (max 32GB 4 8GB slots)

Radeon RX-470 Graphics Card(upgraded)

Any suggestions as to why Illustrator runs this way and what I can do to get through the annoyance.

    This topic has been closed for replies.
    Correct answer chanaart

    I will go to the preferences and make sure I check the correct items I want to see.

    Illustrator inherits all of the preferences that you used before so it is recommended to start from fresh trash preferences and create a new one.

    Reset all dialog box as well.

    GPU Performance

    1 reply

    chanaart
    Community Expert
    chanaartCommunity ExpertCorrect answer
    Community Expert
    January 25, 2018

    I will go to the preferences and make sure I check the correct items I want to see.

    Illustrator inherits all of the preferences that you used before so it is recommended to start from fresh trash preferences and create a new one.

    Reset all dialog box as well.

    GPU Performance