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Participant
January 6, 2023
Answered

adobe illustrator stops saving after 30%

  • January 6, 2023
  • 3 replies
  • 4114 views

Trying to save a document in Adobe illustrator when saving document will process up to 30% then stops.
With saving in a different file format the document will save after illustrator states it has stopped responding then it will re-engage with the save.
I have updated the software to the latest version. I have also uninstalled and reinstalled software and none of us has fixed the issue.
Please can you advise

Correct answer Chris27340126o3c6

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

3 replies

Chris27340126o3c6Correct answer
Participant
September 8, 2025

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

Doug A Roberts
Community Expert
Community Expert
January 6, 2023

Are you saving locally?

Participant
January 6, 2023

Saving in one drive but have tried saving locally and still stop at 30%

Participant
January 9, 2023

Try and turn off "Save in Background" in Preferences > File handling


Got to work had to unchecked the create PDF compatible file. I  this the only way to get this to work from now on?

kglad
Community Expert
Community Expert
January 6, 2023

<moved from enterprise&teams>