adobe illustrator stops saving after 30%

Forum|Forum|3 years ago
January 6, 2023
3 replies
4114 views

Trying to save a document in Adobe illustrator when saving document will process up to 30% then stops.
With saving in a different file format the document will save after illustrator states it has stopped responding then it will re-engage with the save.
I have updated the software to the latest version. I have also uninstalled and reinstalled software and none of us has fixed the issue.
Please can you advise

Performance

Correct answer Chris27340126o3c6

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

C

Chris27340126o3c6Correct answer

Participant

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

Doug A Roberts

Community Expert

Are you saving locally?

M

MICHEAL26461661ngzhAuthor

Participant

Saving in one drive but have tried saving locally and still stop at 30%

Anshul_Saini

Community Manager

Got to work had to unchecked the create PDF compatible file. I this the only way to get this to work from now on?

Hi @MICHEAL26461661ngzh,

Sorry for the trouble. I would suggest saving to the desktop first and then moving to onedrive. This will increase the saving process, and you will not need to uncheck anything. It is recommended to save locally rather than on network drives and external drives (https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html).

I hope this helps & clarifies.

Regards,

Anshul Saini

kglad

Community Expert

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