adobe illustrator stops saving after 30%

Forum|Forum|3 years ago
January 6, 2023
3 replies
4103 views

Trying to save a document in Adobe illustrator when saving document will process up to 30% then stops.
With saving in a different file format the document will save after illustrator states it has stopped responding then it will re-engage with the save.
I have updated the software to the latest version. I have also uninstalled and reinstalled software and none of us has fixed the issue.
Please can you advise

Performance

Correct answer Chris27340126o3c6

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

C

Chris27340126o3c6Correct answer

Participant

Hit the same 30% issue randomly while saving in latest version, Sept 2025.
Turns out Illy couldn't access enough RAM as my C drive was too full. Hope that helps others.

Doug A Roberts

Community Expert

Are you saving locally?

M

MICHEAL26461661ngzhAuthor

Participant

Saving in one drive but have tried saving locally and still stop at 30%

Anubhav M

Community Manager

i have same problem pls solve it

Hello @hytham34684356fbjw,

Sorry to hear about your experience. Would you mind trying to save your work to a different folder or as a Cloud Document (https://adobe.ly/3RRB4uw) and checking if it helps?

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, the folder location where you are saving, and a screenshot/screen recording of the problem so that we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

kglad

Community Expert

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