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Howard262290243dh3
Inspiring
September 21, 2022
Answered

Adobe Illustrator very slow to open and save

  • September 21, 2022
  • 1 reply
  • 2973 views

Adobe Ill used to work great, but has been getting slower and slower for any files with embedded images. Now it can take 10 minutes to open a file. I have a new, high end laptop with Windows 11 Pro, 32 GB ram, 88 GB free hard drive space.

 

I have updated to the latest AI version this morning and it is still very slow.

 

What can I do?

This topic has been closed for replies.
Correct answer Howard262290243dh3

That article you suggested is where I started, and nothing there helped. It turned out to be a printer issue, which should be added to that article. The default printer was one that I am no longer connected to, and when I changed the Windows default to my own selection AI started working very well. The default printer should not impact AI at all. This is a major bug.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
September 21, 2022

Hello @Howard262290243dh3,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

 

Looking forward to your response.

 

Thanks,

Anubhav

H
Howard262290243dh3AuthorCorrect answer
Inspiring
September 21, 2022

That article you suggested is where I started, and nothing there helped. It turned out to be a printer issue, which should be added to that article. The default printer was one that I am no longer connected to, and when I changed the Windows default to my own selection AI started working very well. The default printer should not impact AI at all. This is a major bug.

    Tompreik
    Tompreik
    Participant
    April 16, 2023

    Hi! This fixed the problem for my Illustrator 2023 (v27.4.1) as well. I had a networkprinter sat as standard for when I'm at work. When at home, I started to experience that Illustrator was behaving really slow on start and open/save files. After I followed this suggestion, and just sat my Adobe PDF-printer as standard, the problem was solved! Kinda strange that the cthis would influence the performance on Illustrator, but very nice that was easy to fix!

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