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Adobe Illustrator will not open PNG files anymore

New Here ,
Oct 27, 2021 Oct 27, 2021

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Illustrator has stopped letting me open PNG files. I never had an issue before until maybe a few days ago. I've tried every way I can think of to open it; right clicking on the image in the desktop, file open in illustrator, etc. No matter what I do, the file just will not open. Illustrator doesn't even give me an error or anything, the image simply just does not open in Illustrator.

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correct answers 1 Correct answer

New Here , Oct 27, 2021 Oct 27, 2021
I actually think I found the issue after reading another post where a user couldn't open any type of files. It stated that Adobe searches for a printer when opening an image (not sure why) but the printer that was set as my Default printer no longer works. Therefore, Adobe couldn't connect to it. I changed my default printer in Windows settings and my PNG files will now open.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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And File > Place?

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New Here ,
Oct 27, 2021 Oct 27, 2021

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I actually think I found the issue after reading another post where a user couldn't open any type of files. It stated that Adobe searches for a printer when opening an image (not sure why) but the printer that was set as my Default printer no longer works. Therefore, Adobe couldn't connect to it. I changed my default printer in Windows settings and my PNG files will now open.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Good to hear you solved it that way.

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