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I recently upgraded to Adobe Acrobat Pro and now I am unable to access Adobe Illustrator. It wants me to try a free trial or buy. I had Illustrator prior to Acrobat Pro upgrade.
If this does not solve it: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Please contt Customer Care https://helpx.adobe.com/contact.html