Aggiornamento Illustrator v 27.6

[dinaa8060935]

Ciao a tutti, dopo l'aggiornamento alla versione 27.6, il programma all'apertura non presenta più la Home (schermo vuoto). Solo se si apre un file esistente o nuovo è possibile accedervi tramite il tasto apposito. Nella versione precedente andava tutto bene. Cosa posso fare? Grazie

[Monika Gause]

Did you already reboot the computer or reset the preferences?

[dinaa8060935]

Si, ho riavviato il computer e le preferenze sono le stesse. Ti allego foto apertura Illustrator

[Da7]

Monika, I do have the same issue and there are not trace of the new features. Someone should talk with the commercial department and ask if they have released the 27.6 version for mistake.

[Elpenoor]

I'm wondering about this too, since there's no update log on Adobe's site (or at least I haven't found one).

[Da7]

There is just a mention on the Indian Adobe web page but the link to the details is corrupted: https://helpx.adobe.com/in/illustrator/using/whats-new.html

[Monika Gause]

[Da7]

Hi Monika, just downloaded again, the startup bug remains but now I can see the new features. But the initial bug is really penalizing and therefore if it is not fixed I am forced to go back to the old version again. I see you are on Mac, we are reporting this bug occurred at least on Windows. Maybe someone else could check.

[Anubhav M]

Hello @dinaa8060935,

Thank you for being patient. I have consulted with our Product Team, and they are currently working on a solution to fix this issue as soon as possible in a future update. In the meantime, please make use of the File Menu option to access your work.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,

Anubhav

[dinaa8060935 · Accepted solution]

Ciao Anubhav,

oggi ho aggiornato Illustrator alla versione 27.6.1 ed il problema che avevo segnalato è stato risolto.

Grazie,

Dina