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Participant
September 20, 2025
Question

Ai 29.8.1 showing perfomance issue with win 11 24h2

  • September 20, 2025
  • 1 reply
  • 123 views

if i work with new update , it showing lag in perfomance . It showing only with new update Ai 

current config : 32gb DDR5 and gpu 12 gb . 

 

if any logs needed , please suggest 

1 reply

creative explorer
Community Expert
Community Expert
September 21, 2025

@arun_6408 Some users are experiencing the same thing with the new Illustrator 29.8.1 update on Windows 11. For the time being, you might need to roll back to an earlier, more stable version of Illustrator (like 29.7.1 or 29.6.1). You can do this through the Creative Cloud desktop app by clicking the three dots next to the Illustrator app and selecting "Other Versions." This should restore the performance you need for your work until Adobe releases a patch that fully resolves the issue.

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Anubhav M
Community Manager
Community Manager
September 26, 2025

Hello @arun_6408,

Are you still having trouble with Illustrator's performance? If yes, could you share more details, such as whether Illustrator behaves this way with specific files, when working on files from a particular folder location, or when using a tool/feature, along with a small screen recording of the problem, so we can better assist you?

Also, try the suggestions shared in this help article (https://adobe.ly/4mFaHoR) and let us know if they help.

Looking forward to hearing from you.

Anubhav