AI crashes when trying to save a file

[Guest]

When you try to overwrite a file, it crashes. When trying to save as, it won't.

What could I do to deal with the problem?

[Mike_Gondek]

Does this happen on all files, or just one? Make sure you are logged into the Adobe Cloud app.

Tray save as and turn off PDF compatible.

[Jacob Bugge]

陆渝天,

Are you sure you have a printer correctly installed, connected, and turned on if it is physical printer (you may use Adobe PDF/Acrobat Distiller as the default printer with no need to have a printer turned on, obviously you will need to specify when you actually need to print on paper)?

[Guest]

You can contact with me through this email address. Really need you help

2019-07-31 23:16 GMT+08:00, Jacob Bugge <forums_noreply@adobe.com>:

Jacob Bugge created the

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"AI crashes when trying to save a file"

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To view the discussion, visit:

https://forums.adobe.com/message/11191923#11191923

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[Monika Gause]

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