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AI - Exported jpegs are not saving to size of art board

Community Beginner ,
Mar 20, 2024 Mar 20, 2024

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Export Issue?  

If I create an art print in ai and print by artboard to my printer, the size is as expected (example 5" x 5" art print based on a 5" x 5" artboard).  BUT - If I save a jpeg out via File-Export-Export As- and use my artboard, the jpeg is NOT exporting at the right size of 5" x 5".  How can I correct this?  

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Import and export

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Community Beginner ,
Mar 20, 2024 Mar 20, 2024

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It is NOT a printer settings issue... I've checked that. 

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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There is an inconsistency between your document's resolution settings, the resolution settings of the JPEG file being exported and whether another application opening the JPEG file is even honoring those resolution levels. Some applications just default to placing JPEG files at 72ppi regardless of what the intended resolution is supposed to be.

 

JPEG is one of my least favorite formats to use for exporting artwork from Illustrator. If I have to use a pixel-based format I'll more likely opt for PNG for computer screen based use or TIFF for print use. I prefer exporting vectors in PDF or EPS format.

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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This was really helpful, Bobby... thank you!  I don't know why the jpegs suddenly started misbehaving, but I switched to a png and that immediately resolved the issue.  Thank you for taking the time to help me... it's much appreciated!  

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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It sounds like some sort of JPEG export setting became "sticky." Either way, PNG is going to be a better choice for exporting pixel-based imagery of graphical imagery. PNG does a better job preserving large areas of flat colors. JPEG is prone is baking "mosquito noise" and other macro-blocking artifacts into the imagery, especially if the lossy compression settings are more severe. PNG uses different tricks that are more lossless for data compressing graphical looking imagery. JPEG is a better lossy compressed format to use on photographs.

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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How do you check the size of your jpeg?

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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I pull the exported jpeg back into ai to check the size.  This morning, I took Bobby's advice and exported a png instead ... and it worked.  Thank you for taking the time to reach out.

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Community Expert ,
Mar 21, 2024 Mar 21, 2024

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Good to hear you found a workaround, but it should work with jpegs too.

Maybe restart your machine or reset preferences?

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Community Expert ,
Mar 20, 2024 Mar 20, 2024

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I have the same question as Ton…in which application is it saying it isn’t 5 x 5 inches?

 

I exported a 5 x 5 inch artboard to JPEG at 72dpi, 150 dpi, and 300 dpi, and all imported at exactly 5 x 5 inches onto a page in Adobe InDesign, Adobe Photoshop, and Adobe Illustrator.

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Community Beginner ,
Mar 21, 2024 Mar 21, 2024

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I used to be able to do exactly what you were saying... export a 5 x 5 jpeg at 300 dpi and checked the jpeg back in illustrator and it was to spec.  I switched to exporting a png and it is to spec.  Jpegs are still being goofy.  Bobby's comment about jpegs misbehaving at export seems to be what I'm experiencing.  Thank you for your time and expertise ... I really appreciate it.  

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