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.ai files not previewing on Mac?

Community Beginner ,
Mar 31, 2021 Mar 31, 2021

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Why are .ai files not previewing with quick preview function on Mac? I've had this issue confirmed by several other users.

The quick preview app on Mac is essential tool for scrolling though and identifying image files. For it to no longer work with AI files is disastrous!

Help please!

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Bug , Performance , Tools

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Adobe
Community Beginner ,
Jan 21, 2024 Jan 21, 2024

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Thanks. Didnt change anything. Cheers anyway

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Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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The answer is unclear to me. From what I understand, every single time I download an .ai stock file, I have to open it and resave? Like the original poster, I have hundreds, if not thousands of .ai files. I have been ignoring this huge inconvenience because I don't have the time to find the actual answer to help me resolve this ongoing issue. Is there anyone who give me an answer?

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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quote

The answer is unclear to me. From what I understand, every single time I download an .ai stock file, I have to open it and resave? Like the original poster, I have hundreds, if not thousands of .ai files. I have been ignoring this huge inconvenience because I don't have the time to find the actual answer to help me resolve this ongoing issue. Is there anyone who give me an answer?


By @cottoson

 

It's simple: there are file size limits, so the stock creators do not include the PDF when saving the file. And since on the Mac the preview is based on the embedded PDF (and has been since version CS2 at least), you will have to create that first by opening and then saving.

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Community Beginner ,
Mar 16, 2024 Mar 16, 2024

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It's not simple because your method doesn't fix the problem. I've tried resaving my files in all ways with no difference to preview working. Adobe needs to acknowledge this problem, offer a solution or admit we have to live with it randomly not working 

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Community Expert ,
Mar 16, 2024 Mar 16, 2024

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@Dodfaefife  schrieb:

It's not simple because your method doesn't fix the problem. I've tried resaving my files in all ways with no difference to preview working. Adobe needs to acknowledge this problem, offer a solution or admit we have to live with it randomly not working 


 

You did save it PDF compatible, right?

MacOS sues the PDF inside the AI file for its preview. If that still doesn't work, you need to complain to Apple.

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