AI gets stuck on Navigator (zooms around screen)

Forum|Forum|2 years ago
September 14, 2023
1 reply
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Not sure if this is a bug or if I am just doing something wrong, I usually use PS so pretty new to AI.

But, pretty frequently, when I move around the artboard the cursor disappears and moving the mouse quickly moves around the canvas.

I've tried hitting 'escape', 'enter', left/right clicking, alt+ctrl+delete, minimizing AI and it stays stuck for a good five minutes before releasing. I know it is not my computer lagging, I'm currently using an Alienware Aurora Ryzen 7 and have no issues running 3d modeling software and much larger applications.

It's very frustrating and a time waster. Has anyone had luck with this?

Bug

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I

IDGAFdhjbfhabsdhAuthor

Participant

***Update:

This time it has been stuck for a long while. It happens after clicking the side scroll bar. I tried reclicking/double clicking the scroll bar again and it doesn't work. I've tried with 2 different mice, and a tablet- still no luck. While it is doing this, I cannot click any buttons, save, or anything other than scroll up and down.